IAOP – Outsourcing gets its own designation
Outsourcing Gets its Own Designation
New professional certification shows Canadian execs have the know-how for outsourcing success
Jean-Francois Poisson and Manoj Lakhtakia have never met. Yet, they speak the same language when it comes to outsourcing. Although the two sit on different sides of the table — Poisson with outsourcing firm SNC-Lavalin ProFac and Lakhtakia with outsourcing customer Bank of Montreal — they use common terminology when drafting contracts, follow the same steps in the outsourcing process and adhere to the same standards. These Canadian business executives are among the first in the country to earn the new Certified Outsourcing Professional (COP) certification from the Poughkeepsie, N.Y.-based International Association of Outsourcing Professionals (IAOP).
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